Travelgenio.com - отзывы покупателей авиабилетов
Отзывов: 122
Тревелгенио.ру - Отзывы о покупке билетов 2023
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Оформила вчера билеты, мне прислали на эл.почту, но не правельно мое имя, хотя я указала все верно, как с ними связаться?
Как связаться с вами?
Я покупала билеты на самолёт через ваш сайт.Теперь проблемы и я не могу связаться с вами.Через 3 часа самалет!!!
Я покупала билеты на самолёт через ваш сайт.Теперь проблемы и я не могу связаться с вами.
Добрый вечер всем заказывал два билета из тель-Авив в Прагу Сначала показывала одну цену после того как было подтвердить оплату сделай сумма больше на 100 $ служба поддержки ответила что я оплатил картой в которой нет скидки, И вообще все сложно билеты непонятные я не советую вам заказать в этой компании служба поддержки не отвечает я пытался добавить один багаж постоянно присылают то что я вашу бронирование ответ рассматривается
Здравствуйте! Я покупала билет на имя Олег Протасов 4 мая направление Шымкент Алматы на 10 мая 22 года, сервис не показывает ничего. Мне отправлено письмо о том , что билет успешно оплачен и выписан. Имеется чек. Билет 4656949711564 код брони OMQE4E. Человек находится в Шымкенте и он не разбираясь покупает ещё раз билет. Прошу разобраться срочно
Здравствуйте, купили дочери билет, неверно указали имейл, пытались связаться со службой поддержки , требуют код бронирования который пришёл на неверный имейл. Помочь не хотят, деньги не возвращены
This company is the worst service provider i have ever meet. First of all - they didnt send me tickets or booking on my mail, even 3days! before flight i do not receive them… but money from my card were written off immediately) then, I didnt find any contacts where to call or write, its company policy as i see from others feedback???? so, i decided not to spend time and buy same tickets directly on Turkish airlines site, as it was important to me to have same date flight. After a day of search i found out mail to travelgenio, and write them together with Turkish airlines. In same time 2! days I was waiting for feedback, nobody answer on my mail, but turkish airlines call me and tell that its travelgenio issue so they will take care of it…. And what? Of course nobody called me from travelgenio)))) so, i found finally some phone number, and called them (30-40 mins you need to wait each time when you call them to be connected to operator, so in total i spend near 4 hors waiting, looks like I am not the only one person who have issue with this company!). So after few hours on phone, they managed to send me booking details, so not to loose money - i changed dates on other tickets which i bought on site of turkish airlines directly. Than i received an error message on site, that my booking on travelgenio is cancelled! So, turkish airlines asked travelgenio to cancel my booking cause i will use my tickets bought directly on site, and travelgenio supposed to contact me to inform about that, but what??? Of course they didnt inform me!!! So day before the flight i lost my two tickets and 500euros! And bought the 3rd ticket already, 300 euros more spend ((( and know what? Today travelgenio reimburse me the money, in amount 60 euros less than should be! Even without any compensation, few days and health spend, nobody say sorry! Ugly service, no feedback, no compensation, only negative experience which i wouldnt recommend for everyone. Keep away from this company… in 21 century you may have an excellent service for dame money!
Оплатили билеты и ничего не получили , ни подтверждения, ни билетов . Никаких ответов.
Travelgenio is a scam. My advice to anyone reading this is to stay away from travelgenio. I bought tickets for 2 persons via Travelgenio agency and paid them 957 USD for August 2022. First the airline company canceled my flights, then Travelgenio offered me an alternative flight option, to which I immediately agreed. But the next day this alternative was also canceled by the airline and that travelgenio wrote to me that I could cancel the whole reservation and start the refund process. I agreed.But despite the fact that 2 months have passed since the decision to cancel the reservation the money has not yet been returned. At first it was possible to contact them by phone, since at least the booking number was active. But now they can’t get through, because when you call, you need to enter the reservation number, which now (a month after the date of the flight) has become generally inactive. An answering machine answers your emails, saying that you will be contacted as soon as possible. Who the hell is going to contact you?