Travelgenio.com - отзывы покупателей авиабилетов

Travelgenio is a scam. My advice to anyone reading this is to stay away from travelgenio. I bought tickets for 2 persons via Travelgenio agency and paid them 957 USD for August 2022. First the airline company canceled my flights, then Travelgenio offered me an alternative flight option, to which I immediately agreed. But the next day this alternative was also canceled by the airline and that travelgenio wrote to me that I could cancel the whole reservation and start the refund process. I agreed.But despite the fact that 2 months have passed since the decision to cancel the reservation the money has not yet been returned. At first it was possible to contact them by phone, since at least the booking number was active. But now they can’t get through, because when you call, you need to enter the reservation number, which now (a month after the date of the flight) has become generally inactive. An answering machine answers your emails, saying that you will be contacted as soon as possible. Who the hell is going to contact you?

Как связаться с вами?

Я покупала билеты на самолёт через ваш сайт.Теперь проблемы и я не могу связаться с вами.

Здравствуйте! Я покупала билет на имя Олег Протасов 4 мая направление Шымкент Алматы на 10 мая 22 года, сервис не показывает ничего. Мне отправлено письмо о том , что билет успешно оплачен и выписан. Имеется чек. Билет 4656949711564 код брони OMQE4E. Человек находится в Шымкенте и он не разбираясь покупает ещё раз билет. Прошу разобраться срочно